Hi Mr Tan,

I am writing this mail to express my sincere gratitude to the great service that you and your team have provided.

Ever since I collected keys to my newly purchased apartment in 26 Newton, you have helped a lot in fixing minor defects, providing useful advice which allowed me to settle down in my new home smoothly.

Your service is outstanding, not only instantly responsive but also of high quality. I am very impressed. Novelty should be proud of having such a strong project team like yours.

Please accept my appreciation. Keep up the great work and all the best!

Qian Yi (Home owner of #15-08, 26 Newton)