Anthea Yeo

On behalf of the owner of a Luma unit, I am very grateful for your prompt and reliable service in helping to get the defects fixed. It is the owner’s first time investing in Singapore and she is glad that she has chosen Novelty Group where you deliver quality and services. When I coordinate with you to get defects done, it is a seamless online submission followed promptly by calls from you for joint inspection. In less than a week, you called me to say the defect is rectified and the apartment is ready for inspection. I have worked with other developers on defects before but never have I seen such prompt and quality service. On top of that, you are always friendly and courteous. Further, when I point out further defects, you patiently explain to me and promptly rectify them with a smile.

That is why I shared my experience with the owner and we strongly believe that you deserve a complimentary letter. Thank you and have a great day.

Best Regards,
Anthea Yeo