Mr and Mrs Chong

It is indeed a great pleasure for me and my wife to convey our heart-felt appreciation to you in the way you have handled our new home’s handover at Luma recently.

Throughout the entire handover and defect rectification process, your Project Executive had demonstrated highly professional effort, enthusiasm and friendliness which made the whole process a very pleasant memory for us as a new home owner.

Recalling back to the day of key collection, you had greatly impressed us with your patience in explaining things in detail to us, and repeatedly assured us that you will be available to help us resolve issues, if any. Subsequently, you had proven your words by completing all the rectification work fast and with high quality work delivered.

Your dedicated effort and efficiency had tremendously increased our confidence in purchasing this property unit from this developer company, and really feel glad to be one of the proud owners of Luma.

Yours Sincerely,
Mr and Mrs Chong
Home-Owners of Luma