Thomas Teoh / Alan Loh

We are writing to express our gratitude and pleasure in regards to the service quality that we received from your Project Executive during our apartment key collection and handover periods. We commend him for his friendliness and cooperative attitudes. He has absolutely demonstrated great professionalism in handling our requests and assisting us in matters related to our newly purchased apartment unit.

We also want to thank your Project Executive for his prompt and assertive actions in fixing the defects that we reported. We are grateful that the problems were identified and fixed in a quick and satisfactory manner. We appreciate his prompt responses and the general way that he undertook his customer care was admirable. We will certainly find ourselves recommending his excellent services and your company’s products to others in the future, based upon this experience and the satisfaction that we have received. Thank you.

Yours Sincerely,
Thomas Teoh / Alan Loh
Home-Owners of iResidences